Tech Support

To reset your password, go to the login page and click on the "Forgot Password" link. Follow the instructions provided to reset your password.

If you encounter an error message, please make a note of the error code and description, and contact our support team at servicedesk@hsf.com. We will assist you in resolving the issue.

You can update your personal details inside the application once you log in

Staff Login

Your username for staff login is typically provided by your system administrator or HR department. Please reach out to them if you are unsure about your username.

Private Policy

We collect minimal personal information, such as name, email address, and contact details, for the purpose of providing our services. We do not share this information with third parties without your consent.

We take the security and protection of your personal information seriously. We employ industry-standard measures to safeguard your data, including encryption, firewalls, and access controls.

Knowledge Source

Knowledge Source allows known clients and organisations to self register with a work email address.

  • If you are using your work email and cannot self register, please contact source@hsf.com and we can review your request for access.
  • If you are a client and do not currently have access to a work email address and wish to register with a personal email address, please contact source@hsf.com and we can review your request for access.